Privacy policy.
Please note that your privacy is of paramount importance to us. Logic Energy Group respects your privacy and shall comply with any and all applicable laws, rules and regulations regarding any personal information we may collect about you, including across our Website. The Company uses your information to provide the solar products stated in the terms and conditions.
This policy shall be effective and legally binding as soon as you start using the Website and shall remain in effect unless you are notified to the contrary.
You agree that we shall be entitled to process such information as per this privacy policy as soon as you start submitting your information with us.
This Website may also contain different links to third party websites. These third party websites may be governed by their own respective privacy policies. We do not accept any liability for third party website policies and the way in which they will process your information. Make sure that you are familiar with these policies before submitting any information with them.
Information Collected
We may collect different information about you. This includes, but is not limited to sensitive personal information about you such as your photograph, nationality, your personal information such as biographical details, date of birth, gender, contact details, email address, telephone number, professional details, bank details, all information that you provide as part of accessing the Products on this Website, record of the correspondence that takes place between us, details of your visit to the Website, and all such information which is collected through technological means (cookies), which includes domain name, IP address, traffic data, web logs, data of location, streaming activity, communication data and screen content.
You will further be required to upload your information on the Website as part of using the features of the Website and the Products.
Use of Data
We may use the information stated above in the following manners stated herein below:
By taking your consent. If you consent to our use of your information, then we shall be entitled to use the same for the reasons specified in this policy. At any point in time, you shall be entitled to withdraw such consent from us.
In the event that your provision of information to us is necessary for us to provide you the Products, or where your information shall be required for us to comply with all necessary and applicable legal obligations.
In the event we need your information to secure any legitimate interest. However, we use our best efforts to ensure that such interests are only secured if they are more important than your data protection rights.
In the event there are any legal claims and such information is required for necessary protection and defence of such legal claim, or to file a counterclaim to against any party, including you and any other third party.
We may use the information stated above for the following reasons (a) to ensure that all our obligations to you are properly met. This may include legal and contractual obligations; (b) to ensure that reasonable access is provided to you of the Website; (c) to display and advertise you the Products; (d) to provide you with the details of our services and Products. This may include but is not limited to promotional and marketing details; (e) for the analysis of the performance of our services, understand needs and requirements of our users and to ensure that the services and Products are made better from time to time; (g) to ensure that our users can participate in the interactive features of the Website; (h) to provide you with important information in relation to our Website and Products therein.
Marketing
Marketing is one of the key components that our Company focuses on. We may use your information for the purposes of marketing our Products. This may be done by sending you emails and newsletters.
We further provide the option to opt out of receiving electronic communications from us in connection with marketing of our Website.
Third Party Disclosures
We may also allow agents and other third parties to use personal information for the reasons specified above. They shall deploy same safeguards to ensure that the personal information is protected at all times. You may review the list of our agents and such third parties on our Website.
In the event our business is sold to another individual or entity, or we undergo a reorganization which includes but is not limited to any legal merger, acquisition and scheme of amalgamation, you agree that the personal information that we possess may be transferred to any such reorganized entity. Such information may thereafter be used by the reorganized entity for the purposes stated herein. We shall ensure that the information is only transferred for all necessary reasons.
The information may be transferred to court services, enforcement and investigation agencies and any other relevant third party for reasons required under the law. You shall not claim that the same shall be deemed to be an illegal or unauthorized disclosure.
Different agencies may require you information for the purpose of fraud prevention and checks. This is for performance of credit checks and prevention of fraud. In the event that we suspect that inaccurate information is disclosed to us, such information shall be provided to the relevant agencies. This information may then be used for the purpose for which the information is transferred.
Security of information and international transfers
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
We use reasonable means to store data on protected servers. In the event that we have provided you a password to access certain parts of our website, you are solely responsible for ensuring the confidentiality of the password and not disclose the same to anyone.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is hundred percent (100%) secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.
For how long personal information shared by the Customer is retained by the Company?
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
We ensure that the access to personal information is restricted to only those persons who need it. The retention periods are primarily based on needs of the business.
What are your rights?
Under this privacy policy and applicable laws, rules and regulations, you shall have the following rights:
Withhold personal information from us, with the understanding that your experience of our Website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.
You can ask us to not use personal data for marketing purposes. You can exercise this right by checking the boxes at the right we ask for your consent, or by contacting us at any other point in time.
To request that we provide you with copy of personal data provided to us. This right may be exercised without any charges. However, this is only limited to first copy that you request. If you request for any subsequent copies, we shall be entitled to charge you for the same.
You have the right to complete erasure of your data if we are non-compliant with this privacy policy or any other applicable laws. You may also ask to process your data in a restricted manner.
We use reasonable efforts to ensure that the personal information provided to us is accurately secured. However, you have the right to rectify the same at any point in time by updating the details on the Website.
You have the right to receive data which have been provided to us in an electronic readable format. You can also access such information on the Website and download the same for your convenience.
Please note that if you ask us to stop processing your data, then this will mean that you will no longer be able to access our services, particularly those services which require us to use your personal data.
In the event you request us to erase or rectify your data, we may also notify third parties to treat such data in the same manner. However, they shall have the right to process the data in any manner they deem fit.
Changes to this policy
At our discretion, we may change our privacy policy to reflect updates to current acceptable practices, our business processes and / or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy. You should familiarize yourself with the same to remain updated with the latest version of the privacy policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Contact us
If you have any queries, concerns or require any information from our end, you may contact us through the following contact details provided herein below.
Logic Energy Group
sales@logicsolar.com.au
1300 068 468